Patron Card Help

Sample screen showing the details for a patron with explanations.

Borrower: 12345678 (Patron, John)
Important! Click on Search Menu when you have finished with your details so others can't view them.

Name	PATRON, John
PIN	Change PIN	The last 4 digits of the phone number you gave us, are used to establish your PIN. If your PIN is not working, please ask the staff to check it for you. This cannot be done over the phone. You will need to come into the Library with proof of address. Use the link Change PIN on the Access Your Card page to change to a new 4 digit number PIN of your own choice as soon as possible. If your PIN is correct, yet you cannot get access, click the links here for help suggestions: 1."Page cannot be displayed" message >> Firewall preventing access? 2.No popup window appears. >> Javascript not enabled? Popups disabled?
Address	123 CARLISLE AVENUE, MT WAVERLEY, 3149	Let the Library staff know if you have changed address
Email	None	If you have given us an email address, let us know if it has changed.
Home Phone	9123 4567	Please ensure this is current. The last 4 digits of the phone number you gave us, is used to establish your PIN. See PIN (below) about changing the default PIN as soon as possible.
Loans	Current: 6 items	Use the link Current to view items on loan to you. I f you wish to renew your items, click on Current also. You will be able to click a checkbox for each item you wish to renew. Or you can choose the option to Renew All. If an item is reserved, overdue or has already been renewed twice, you will be unable to renew it. The screen will tell you what has been renewed and the date due. To print each page of your records, hold down the Control key and press the p key. This will give you the print window .
Overdue	Overdue: 1 item	Use this link to view items that have become overdue.
Charges	Owing: Fines: $2.80	Charges for overdue items, or for allocated reservations will be listed here. Click on the charge amount to view the details.
Reservations	Reservations	Your current reservations will be listed at this link. You may cancel reservations from this link also. However, if the reservation information shows the item is already allocated to you, the fee is payable. If you wish to reserve another title, search for it on the catalogue, and when you reach the details screen for the title you want, click on the button "Place a reservation". The form requires a PIN. See PIN The fee is $1.50 (80 for Junior items) charged to your Library card, when a reservation is allocated to you. A notice will be sent by regular post to the address we have for you on our record. You will have 10 days to pickup.
Notices	Last notice sent on 20 Apr 2003	Notices are sent for overdue items and for reservations awaiting pickup.
PIN	Change PIN	The last 4 digits of the phone number you gave us, are used to establish your PIN. If your PIN is not working, please ask the staff to check it for you. This cannot be done over the phone. You will need to come into the Library with proof of address. Use the link Change PIN on the Access Your Card page to change to a new 4 digit number PIN of your own choice as soon as possible. If your PIN is correct, yet you cannot get access, it may be that your firewall or security settings are blocking access. You may wish to adjust these settings to gain access. For help with this, click here.