Click and Collect

two borrowers with their click and collect items
Our Click and Collect service operates for customers who may not wish to enter our libraries. 


To access Click and Collect

  • Reserve your items online or by phone.
  • Wait to receive confirmation that your items are available for collection.
  • Visit the branch at which your items are held. No appointment is necessary.
  • Please bring your library card.
  • If you do not have a mobile phone, please contact the branch before you leave home with your estimated time of arrival and staff will meet you at the library entrance.
  • Please note this is not a curb-side collection service. Customers must come to the primary entry point of the branch.


Click and Collect hours

At Clayton, Glen Waverley, Mount Waverley, Mulgrave, Oakleigh and Wheelers Hill Library, the service is available during opening hours
Staff will issue your item/s and bring them to the door. No appointment necessary.