Media Responses Bin Collection Changes feedback

Published on 11 February 2022

Attribute quote to Mayor Stuart James.

We’ve had around 3,000 responses to the online survey on how we can assist our community in the transition to the new system, and have engaged with our residents by phone, email and on social media.

We acknowledge that this is a big change for the community and that people have questions. The feedback so far has been really helpful in us better understanding some of the challenges our community think they will have. Once the survey period is over, we’ll write to our community again outlining ways in which we’ll address many of their key concerns, as well as providing them with additional information on diverting waste from landfill.

Feedback is open until Friday 25 March so we encourage anyone who hasn’t had their say yet to visit We’re also holding a series of online information sessions throughout February which are open to all residents. Details are also available on our website.

Council has resolved its intention to make the change from August this year and that’s still the current resolution.