Our services

From Monday 7 March 2022

Customer Service Counters at the Civic Centre (293 Springvale Road Glen Waverley) and the Oakleigh Service Centre (3 Atherton Road) will be open Monday to Friday, 8.30am – 5pm.

Council services

Council is committed to keeping our community safe with the implementation of COVIDSafe policies that meet the directions set by the State Government.

From 11.59pm on Thursday 23 December 2021, visitors over the age of eight (8) will be required to wear masks inside Council facilities. 

When you visit our facilities, you will need to check in and all visitors aged 18 and over are required to provide proof of their COVID-19 vaccination or exception to gain entry.

Proof of vaccination status can be shown using the Service Victoria app, Medicare app, equivalent smartphone wallet or printed authorised certificate OR an authorised Medical Exception notice from the Australian Immunisation Register can be shown (either on your smartphone or printed).  

If you don’t have a mobile phone, you must provide a printed copy of the original COVID Vaccination Certificate and sign-in to our register document.

Visitors under 18 are not required to provide proof of vaccination to enter our facilities.

If you have an authorised medical exception, you can enter our facilities, however we must cite proof. 

To assist you, we have a concierge at the entry of our facilities to ensure the safety of all visitors.

We ask that you are kind and patient with our staff and each other as we work together to keep our community safe.

Waste Transfer Station 

Open to everyone from 7.30am until 3pm, everyday including Sundays.

QR check-in required. 

Please remain in your vehicle, and if you need to leave the vehicle, you must observe a 1.5-metre distance from everyone.

We strongly encourage the use of contactless card transactions. 

Do NOT visit if: 

  • you have symptoms of respiratory disease (cough, sore throat, shortness of breath)
  • have been in close contact with a confirmed case of COVID-19 in the 14 days prior to your visit. 

Immunisation, Maternal and Child Health, Brine St Childcare, Meals on Wheels, Home Care

Continuing to operate with modifications.

Contact 9518 3555

Kerbside bin collection and Hard Waste Collection

There are no interruptions to our kerbside bin or hard waste collection.

Council meetings

You can still keep up with what's happening at Council meetings by watching via our livestreaming service at webcast.monash.vic.gov.au

Public questions can be sent to Council by 2pm on the day of the meeting. The Mayor will act as the representative in reading out questions and providing a response over the livestream. A written response will also be provided.

Under current restrictions you cannot attend Council meetings in person.

More information regarding questions and meetings: Council Meetings


All community immunisation sessions  need to be booked online at Trybooking - Monash Immunisation Sessions.

We are also asking that just 1 adult accompanies their child/children to the immunisation session. Please do not bring extended family/carers to these sessions. You must wear a mask at all times.

For any questions please contact our immunisation team on 9518 3534 or email immunisation@monash.vic.gov.au or the Maternal Child Health central booking number on 9518 3662.

Council updates

We will continue to provide frequent updates about the coronavirus and our response to it. We encourage our community to check our website, follow our Facebook page and subscribe to Monash e-News to keep in touch with us.

Follow us:

Facebook @cityofmonash

twitter @MonashCouncil

Sign up for our eNewsletter

For more information, updates and advice about Coronavirus/COVID-19 visit the Department of Health and Human Services website