General requests or enquiries

Online Request/Enquiry

The turnaround time depends on the issue. 

If you would like to speak to us about your submission, please call us on 9518 3555 (8.15am – 5.15pm). 


We are collecting your personal information for the purpose of processing this request. This information will not be disclosed to any external party without your consent, unless required or authorised by law.

If you wish to gain access to, or alter any personal information you have supplied within this request, please contact Margaret Spowart, Manager Customer Experience, on 9518 3555 or email