Membership Information

Borrower using self service

What are the membership types and benefits? 

Membership Type Physical collection? Digital collection? ID Requirements Age Requirements Guarantor Requirements Public PCs and Wifi
Full adult membership  Yes Yes ID with name and Victorian address.
18 and over None Yes
Full junior membership

Yes
(MA15+ and R18+ rated DVD loans not permitted)

Yes ID with name and Victorian address of guarantor
0 - 12 years, 11 months Required (parent or guardian must be over 16 years old) Guarantor permission required.
Full teenage membership (13 - 15 years)
Yes
(R18+ and
MA15+ rated DVD loans not permitted to members under 15.)
Yes ID with name and Victorian address of guarantor
13 - 15 years, 11 months Required (parent or guardian must be over 16 years old).
Guarantor permission required.
Full teenage membership (16 - 17 years)
Yes
(R18+ rated DVD loans not permitted)
Yes ID with name and Victorian address
16 - 17 years, 11 months Not required unless parent or guardian is joining the member Yes
Online membership No Yes

Residents of Victoria who are 16 and over can join online
OR
Residents of Victoria and interstate/overseas visitors can join in the branch with some form of ID with their name (ID with address is not required).

Proof of date of birth is required.

16 and over None Yes
Short-term visitor membership (expires after 3 months) Yes
(Max 10 items can be borrowed at a time.
No Inter Library Loans permitted)
Yes ID with name is required. Any age but a person under 16 will require a guarantor A person under the age of 16 will require a guarantor (parent or guardian must be over 16 years old). Yes (Under 16 required guarantor permission)

 

What can I borrow?

 

Login to your account

  • Maximum of 50 items on your library account at any one time 
  • Maximum of 50 reservations on your library account at any one time
  • Books (including large print format, and in languages other than English)
  • Audiobooks (CD  format)
  • DVDs and CDs (including blockbuster films, TV series and documentaries)
  • Magazines (print and digital)
  • Language kits
  • Language test preparation materials (print and digital)
  • PowerMate portable power meters
  • eBooks, eAudiobooks, eNewspapes and eMagazines from our eLibrary (up to 15 items in BorrowBox and up to 10 items in uLibrary, and in languages other than English)

 

How long can I keep the item(s) for?

  • All physical items (except DVDs and magazines) can be loaned for up to 28 days 
  • DVDs and magazines can be loaned for up to 14 days
  • eBooks & eAudiobooks: 21 days (with options for 2 renewals) in BorrowBox. uLibrary and Overdrive eAudiobooks can be loaned for up to 21 days.
 

Can I renew items?

  • You can renew most items twice, as long as no other library member has reserved them
  • Items are automatically renewed 2 days before their due date, however please check your account to confirm renewals
  • You can renew items yourself
  • If items are overdue, you will not be able to renew items online.

To renew items:

  • Login to your library account on the library catalogue page. You need your card and a password.
  • Visit your nearest library. Please bring your library card.
  • Phone any of our branch libraries. Please have your library card number ready.
  • Click on the link in your reminder email

Renew my loans (login required)

How can I update my membership details?

You can update your membership details by visiting your nearest branch and speaking with a staff member. If you are updating your address, we will require proof of address. 

You can update your phone number, email address and password on our website by logging into your account.

How can I reset my password?

  • You can reset your password by clicking on Forgot Your Password.
  • You can also update your password by logging into your account in Personal Details.
  • You can visit your nearest branch with your library card and speak with a staff member.   

Where can I return my loans?

  • Any branch of Monash Pubic Library Service 
  • After hours returns can be made via the chutes at all branches 

 

What if you don't have the item I want?

 

What if my loans become overdue?

  • Overdue items will never attract charges, however you may be unable to borrow until the items are returned
  • Items will only become overdue if they can no longer be renewed