Cyber security incident

Published on 24 April 2024

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Council has been made aware of a cyber security incident involving OracleCMS who manage customer calls to Council out of hours.

OracleCMS is working with government authorities and a cyber security expert to investigate the incident and ensure their systems are secure. 

We do not believe Council systems have not been compromised.

Further investigations are continuing and we will update you as soon as we have more information. 

Stay Cyber Safe

We will never contact you to ask for usernames or passwords. If someone says they are from Council and trying to do so, it is a scam. If a third party may have accessed your contact information, it is important to:

  • be aware of telephone and text-based scams
  • do not share your personal information with anyone unless you are confident about who you are sharing it with
  • use strong passwords
  • if you are asked to login, check the web address located in the address bar. If you're not sure, contact the business to check their website is legitimate
  • use multi-factor authentication for your online accounts, including your email and social media
  • ensure you have up-to-date anti-virus software installed on any device you use to access your online accounts;

For more information Recover from a data breach
 

 

 

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