Kerbside bins remain the property of Council. If you are moving to another property, leave the bins on the property.
Refer to our conditions of service for more information: Conditions of Service and Supply of the Residential Bin Service(PDF, 987KB)
If your kitchen caddy is damaged or missing, email firstname.lastname@example.org or call 9518 3555.
If you own a commercial property: Commercial properties - bin service
If your bin hasn’t been collected on the day of your collection, please leave it on the nature strip and contact Council.
If your rubbish, recycling or food and garden waste bin is damaged, let us know so we can repair or replace it.
Collection trucks have an ‘arm’ to lift bins, so it is important to put your bins out correctly so the arm can reach it.
If you have recently moved into an existing property and do not have any bins, or one of your bins is missing, you can contact us for a replacement.
Need to change bin size, or request additional or new bin?