It’s important to be prepared in the event of a storm/flooding - what to do and who to call
If you wish to contact Monash Council, either in person or over the phone, please see the following page for details. If you are hearing impaired or require interpreter services, the relevant contact details are also on this page.
The following is a short list of emergency contacts and advice. Like all municipalities in Victoria, Monash has its own Municipal Emergency Management Plan for handling natural disasters and emergencies.
A complaints process has been created to help you make a complaint to Council and to ensure a complaint is handled in a fair and courteous manner and within established timeframes.
Customer service counters, Council meetings, immunisation, bin collection and more.
Monash City Council has zero tolerance to instances of bullying, harassment and/or sexual harassment towards its employees.
The City of Monash is hosting the Victorian Equal Opportunity and Human Rights Commission’s Community Reporting tool.
Council will only collect what personal information it requires from you in order to carry out its statutory and legal responsibilities and to deliver its services.
Monash Council has a Customer Service Guarantee that reinforces our commitment to provide excellent customer service to our community.
Monash Council welcomes all new residents to the region, with helpful information for getting settled and involved in our community.