If you visit Monash Council’s website you’ll see some significant changes designed to improve your experience in finding out what you need to know. We upgraded our website in March 2022.

The website update is one of a number of digital improvements we are making in Monash to give more choice to you on how you choose to interact with us. 

The new website is designed to be easily used across multiple devices including phones and iPads and we'll be significantly increasing the number of online services by transforming current PDF forms into online applications and requests. Of course, we can still assist you on the phone or in person if you prefer.

In the meantime, if you experience any accessibility problems with our website, please report these to our Web Coordinator on 9518 3641 (8.30am-5pm, Monday to Friday) or at

Hearing relay services

People with hearing or speech impairments can contact Council using the National Relay Service: 1800 555 660.

Interpretation services

Monash is a diverse multicultural community, representing many nations of the world. Therefore, Council aims to provide a number of its services in languages other than English.

People who speak languages other than English can contact Council through our Language Assist Service: Interpreter Services and Language Aides.

Accessibility and inclusion policies

More information about Monash Council’s commitment to ensure our community is inclusive is available at: Plans and Strategies and Multiculturalism.